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Other Service Provider (DOT/OSP)

OSP is an abbreviated form of “other service providers” license registration, this is a registration accorded by Department of Telecommunication India (DOT). According to the New Telecom Policy (NTP) 1999, service providers in India engage in providing services like tele-banking, tele-medicine, tele-education, tele-trading, e-commerce, call center, network operation center and other IT Enabled Services, using telecom resources are termed as “Other Service Providers” (OSP).

Registration of OSPs and Telemarketers is done by the respective Telecom Enforcement, Resource and Monitoring (TERM) Cells as per location of the OSP/Telemarketing Centre.

Overview

OSP’s can take telecom assets from authorized Telecom Service Providers only and should not provide switched telephony. Further, the Department of Telecommunication must enlist OSPs using telecom assets for providing a variety of services like call center, tele-banking and other IT enabled services.

Registration

Service providers in India engaged in providing services mentioned below, using telecom assets are required to get OSP Registration. Telecom Resources are telecom facilities used by an OSP including, but not limited to Public Switched Telecom Network, Public Land Mobile Network, Integrated Services Digital Network (ISDN) and /or the telecom bandwidth provided by authorized telecom service provider.

Tele-banking, tele-medicine
Tele-education
Tele-trading
e-commerce
Call center
Network operation center
Other IT Enabled Services

Registration Requirements

To acquire OSP Registration in India, it is mandatory for the entity to be a Private Limited Company. In this manner, entrepreneurs having plans for beginning a call center or BPO or e-commerce or other IT Enabled Services must incorporate a private limited company. The accompanying are the documents vital for OSP Registration.

Certificate of Incorporation of Private Limited Company
Memorandum of association (MOA) and Articles of Association (AOA)
Board of Resolution or Power of Attorney authorizing the authorized signatory
Name of Business and Activities Proposed
List of Directors
Present Shareholding

Registration Compliance

Once an OSP Registration is approved, the permit is substantial for a time of 20 years – unless otherwise expressly mentioned. To look after the compliances, each of the OSPs are required to submit an “Annual Return” to the DOT mentioning the activities undertaken and the present status of the OSP. The annual return for OSP License renewal must be submitted with 6 months of completion of financial year.

In addition to the above, OSPs must maintain compliance with the Terms and Conditions prescribed by the Department of Telecommunication for OSPs.

Documents required for DOT or OSP License

MOA , AOA and Certificate of Incorporation of the company.
Board Resolution for director authorization to file application.
List of Directors & Shareholders with Details
Demand Draft
INC-22 form for address Proof of the Company.
KYC details of all Directors
Income Tax Return of last three years (if any) Latest MSEB Bill or Telephone Bill of register office address
List of Client
Networking Chart
Information regarding Proposed Business Activity.

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